Terms of Use
Introducing Printers Cares! Through our official website and services, you agree to these Terms of Use. These terms of use cover everything from services to payments to how disputes will be managed.
Consent
By using our comprehensive services and placing an order, you agree to the terms of use, including all maintenance services offered by Printers Cares.
Definitions
- You: Refers to the customer or the organization you represent.
- Comprehensive Services: All help, maintenance, and one-stop comprehensive services are offered by Printers Cares.
- Content: Contains all information, resources, and software through Printers Cares.
Services
We at Printers Cares offer a range of comprehensive services such as printer maintenance, and support. These services are open through our official website. Your service plan will choose the diverse services you receive.
Fees, Payment Plans And Discounts
Some plans may have different, non-refundable fees, such as activation charges. Payment for your comprehensive service plan is due as soon as it begins. Your price is fixed for the duration of the plan, as long as you meet the essential conditions for any deals.
Billing for Credit Cards
SBy agreeing to these terms of use, you authorize Printers Cares to charge your credit card for the comprehensive services provided. If your card details vary, please notify us right away to avoid any problems.
Policy for Renewal
Monthly subscriptions will automatically be restored unless you unsubscribe. Annual plans will not continue automatically.
Policy for Refunds
You are suitable for a full refund within the first 30 days if no problems arise. After that, refunds are handled on a case-by-case bases.
Privacy Policy and Acceptable Use Agreement (AUP)
By using our services, you agree to comply with our Privacy Policy and Acceptable Use Policy. We suggest reviewing these before accessing any of our comprehensive services.
Individual and Non-Profit Use
Our comprehensive services are planned for personal use. You are not permitted to change, copy, or sell any software, materials, or comprehensive services we provide.
No Prohibited or Illicit Use
You accept not to misuse our comprehensive services in any way that may harm our plans or interrupt other users.
Suspension & Fair Usage
Excessive use may result in suspension or termination of your comprehensive service. While you can control our services at any time, we do not offer refunds for expenses already made.
Utilizing Communication Services
Use our diverse communication services responsibly, and don’t upload damaging content, send spam, or infringe others' rights.
Connecting
Through our diverse services improperly or by violating these terms, you accept to protect Printers Cares from any failures, losses, or lawsuits.
Limited Use And Guest Access
Visitors can explore our comprehensive services on the Printers Cares. This access is for certain services only and must comply with these terms.
Communication Services
Printers Cares is committed to offering customer support through email, chat, and other diverse communication types through your subscription.
Portal Access and Limited Permissions
Under your subscription, you may have access to certain tools on our platform. Some comprehensive services may have extra terms or conditions.
Hours of Business Support and Emergencies
We’re here to help from 8:30 AM to 8:30 PM, Monday to Saturday. After-hours support is limited to emergencies, but remote assistance is always available.
Business Support Hours and Diverse Emergency Services
Our customer support is accessible from Monday to Saturday, 8:30 AM to 8:30 PM. Emergency comprehensive services are available outside business hours, and remote help is available round the clock.
Comprehensive Service Requests and Response
You can report problems via phone, in person, online, or through our diverse support. Online requests will be handled the next business day. You'll receive a message and a service ticket will be created.
Service Prioritization
We divide requests as Low, Medium, or top priority, with fixed answer times for each level.
Maintenance and Part Replacements
Maintenance may take up to ten business days. Approval is required before any maintenance, and part substitutes may incur extra costs.
Software and License Compliance
Make sure that the software on your devices is lawfully acquired. We do not support our pirated software.
Warranty and Hardware Replacements
We offer diverse hardware replacements with remodeled parts and the manufacturer’s warranty.
Safety And Liability
While we follow rigid and strict safety standards, we are not liable for data loss, damage, or theft during our maintenance services.
Escalation
If your problem remains unresolved, email us at info@printerscares.com for further help.
General License Restrictions
Printers Cares holds all software and services offered. Reverse engineering or unauthorized copying is exactly prohibited.
User Responsibility
You must back up your data and assure your account safety.
Exclusions from Comprehensive Services
Certain issues and behaviors beyond your control are not covered by our comprehensive services.
Out-of-Scope Problems
Services do not cover out-of-scope issues or additional costs for extra help or service.
Products from Third Parties
Some issues and additional help may need extra fees not covered by our service plan.
Use of Materials and Software
The use of our high-quality materials and software is governed by the precise terms of your service.
Third-Party Products and Services
Printers Cares is not liable for third-party services. These are governed by their phrases.
Service Limitations and Warranties
We only offer remedies for problems covered by diverse service plans, and we deny any other warranties.
Claims and Actions
Claims must be presented within three months or they will not be taken into account.
Termination
Printers Cares commits the right to suspend or terminate services for breaches of these terms.
Governing Law and Dispute Resolution
All disputes and conflicts are governed by local laws and will be resolved as per the outlined procedures.
Contact Us
If you have any queries regarding our privacy policy, feel free to email us at info@printerscares.com.
Email: Info@printerscares.com
Location: 1400 Hooper Ave, 2nd Floor, Toms River, 08753